Wild & Fired BBQ School Booking Policy
- All bookings for our Wild & Fired BBQ School events must be made through our official website (using our Beyonk booking partner software).
- Upon booking, you will receive a confirmation email with all event details. Please review this email carefully and notify us immediately if any changes are required.
- Full payment is required at the time of booking to secure your spot in our Wild & Fired BBQ School events.
- We accept major credit cards and online payment methods through our secure payment gateway.
- Cancellations made more than 14 days before the event will receive a full refund.
- Cancellations made between 7-14 days before the event will receive a 50% refund.
- Cancellations made less than 7 days before the event are non-refundable.
- In the event that Lo & Slo needs to cancel a class, a full refund or an alternative date will be offered.
- Please note the cancellation policy for Corporate & Private Groups bookings is different.
- If you need to reschedule your booking, please do so using the link in your confirmation email or contact us at least 14 days before the event and we will do our best to accommodate your request. Please note this will always be subject to availability.
- For private or corporate group bookings, a minimum deposit of 50% is required at the time of booking, with the remaining balance due 14 days before the event.
- Group bookings may be subject to additional terms and conditions, which will be communicated at the time of booking.
- Please inform us of any dietary requirements or allergies at the time of booking or at least 7-days prior to the event date. We will do our best to accommodate your needs.
- Participants must follow all safety instructions provided by our instructors during the event.
- Lo & Slo is not responsible for any injuries sustained during the event due to non-compliance with safety guidelines.
- Our BBQ School events are held outdoors. In the case of severe weather conditions, we may need to reschedule the event. Participants will be notified in advance and offered an alternative date or a full refund.
- For any questions or concerns regarding your booking, please contact our team at hello@lo-slo.co.uk or +44 2871 66277. We are here to help ensure you have an enjoyable and memorable experience at Lo & Slo's Wild & Fired BBQ School.
By booking a class with Lo & Slo, you agree to the terms and conditions outlined in this booking policy. We look forward to welcoming you and sharing our passion for cooking with fire!